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Our Newsletter


Shipping & Returns

Returns Policy

All sales are final. Sorry, we do no accept returns. 

This policy is necessary because our software does not include a dongle, copy protection or "remote shutoff" feature. If you would like to "try before you buy", try our free working demo.

Click here for more details about our return policy.

Shipping

For all Goldenseal orders, we send printed manual(s), and a CD if requested. You can also download the software through your shopping cart account-- usually the same day you order. The download account lasts for 1 year, so you can also download future updates, as they occur.

US Orders: free shipping by USPS Priority Mail (takes 1 to 3 days, not guaranteed).. Call for other shipping options.

Canada Orders: International Priority Mail $15 (takes 5 to 15 days depending on Customs). UPS Express available at cost. It usually takes 1-4 days with normal Customs clearance and costs $80 to $120+ depending on location. Contact us for other shipping options. You will pay any required GST and Customs duties when you receive the software.

Overseas Orders: International Priority Mail $25 (takes 4 to 20 days depending on Customs). Express Mail, UPS and Fed Ex available at cost (typically $80 to $200 US, depending on location and speed). Contact us for specific shipping options. You will pay any required VAT and Customs duties when you receive the software.